Vacancies

If you’re looking for a reliable, local company to work for, Omega Windows could have the perfect opportunity for you.

Omega Windows offers a competitive salary and a range of additional benefits plus you will be joining a hardworking, fun loving team of staff who enjoy coming to work every day!

  • Employment Benefits
  • Stakeholder Pension Scheme
  • Life Insurance Cover
  • Health Insurance
  • Trade prices for personal use – Friends and family discounts

All applications should be addressed to:
Human Resources Department, Omega Windows
E-mail: accounts@omegahome.co.uk

Overview of Omega Windows

Omega Windows, Doors and Conservatories was founded in 1994 by the present management, to supply, install and service windows, doors, conservatories, roofline and all associated construction work. Over the last 10 years, the firm has diversified into other areas such as flat roofing, garage doors and some exclusive commercial projects.

Working predominantly from referral and word of mouth we feel that every installation says something about our firm. We provide the best price “1st time” consistently and deliver quality material to our customers. All staff are aware of the commitment to quality. We look to better ourselves at every given opportunity to present ourselves to our customers as transparent, consistent and reliable.

The Organisation has built a reputation throughout Kent establishing several household names and major companies as regular customers. The Organisation’s success was, and remains, attributable to a firm commitment to quality.

Current Vacancies 

We are a small hard working installation team ready to take on new daily challenges. If you like new challenges this position could be suitable for you.

The successful applicant will be fully responsible for the overseeing and management of orders from placement through to final installation and after sales service. The role requires high levels of customer service and managerial skills, to ensure any customer issues are satisfactorily resolved and the fitting of doors and windows are carried out to the required standard in a timely and efficient way.

Working alongside the surveyor to gain information when required and support team the successful candidate will take ownership of the full Installation process from processing and administering the sales order, instructing the surveyor with the sales order ensuring this is returned in a timely manner, ordering the materials, checking the acknowledged materials are correct and ensuring the materials arrive to our branch depot at the required time.

The candidate will also take responsibility for booking the various installations with the relevant customer whilst selecting the best installation crew to get the best team performance from delivery through to completion, and ensuring the company is paid as per the agreed payment terms for each project.

Essential attributes 

  • Previous experience in a supervisory/managerial role is highly advantageous
  • Excellent customer service and interpersonal skills
  • Strong attention to comparative detail with right first time ethos
  • Management of the complete process of delivery & installation of windows and doors
  • Must be a highly confident communicator at all levels on the telephone and in person between customers, suppliers and staff. Clear communication is the one of the essential requirements of this role and will require a proactive attitude at all times.
  • Effective results driven approach to performance management
  • Overall responsibility for the installation team/s and associated staff
  • Good common sense
  • Driving license

Highly desirable Attributes (not essential)

  • Ability to project manage small building/construction works
  • Managing branch deliveries and stock control
  • Vehicle management control
  • Ensuring H&S experience
  • BSEN ISO 9001 experience

Annual Leave Entitlement

Statutory holiday entitlement plus bank holidays will be offered but must not conflict with other key staff. A flexible approach will always be taken.

Other details

Job Start: as soon as possible

Salary: paid monthly and by negotiation Hours: 7.30am start through to 5pm Mon – Fri. Saturdays 10-2 as required by the position

 

Are you an experienced Sales Designer looking to join a growing, professional company that prides itself on delivering only the best quality home improvements to its customers? If so, then look no further because we urgently need experienced Sales Designers to help and advise our customers to transform their homes.

We do not pressure sell. We provide excellent customer service with full written quotations for every quotation produced.

Estimator required to join our existing team in a small family run long established business.

Domestic and commercial estimating in projects with aluminium, uPVC and glass products.Duties will include dealing with customers and trade customers in our Margate-based showroom.Estimating and preparing quotations. Order processing.Candidate must be computer literate.

Experience in the glass and glazing industry an advantage but not essential.

Hours of work 8.00 – 17.00 Monday to Friday with occasional Saturday mornings 9.00- 13.00

Customer ServiceInstalling to ISO9001 and BSI code of

Installing to ISO9001 and BSI code of practise

Service Calls and remedials

Some Surveys as required

Safe handling of all materials

Upkeep and correct maintenance of tools

Correct handling of goods Returns

Correct reporting of damaged materials and any non-conforming materials straight away

Paperwork returns with correct admin and payment from the customer as per the companies payment terms

Assisting the installation department where required

Deliveries In where required

Invoicing for works completed no later than Thursday morning.

Vehicle management – to be kept washed and cleaned each week and all maintenance kept on top of ie tyres, oil, general maintenance etc.

Other duties as required

We are currently recruiting for a Service Engineer with experience within the Window/Door/Conservatory Installation Industry.Key Duties

Key Duties:

Lock Repairs
Adjusting doors/windows etc
Replacing hinges/ handles etc
Replacing double-glazed sealed units
Conservatory repairs
Fascia/soffit adjustments and repairs
Some surveying work

As a Service Engineer you will visit existing customers who have problems with products that have been previously installed, therefore a working understanding of Window/Door/Conservatory fitting is essential.

Experience in aluminium products, as well as uPVC, is necessary.

Monday – Friday (40 hours)
Due to the nature of the role, a driving licence is essential.

Customer Service

Surveying and Measuring to ISO9001 and the BSI code of practise

Minimum NVQ2 /3

Meeting FENSA requirements for the replacement of window and door sets and keeping up to date with the required legislation to ensure the companies compliance

Documenting any changes or Variations on the Customer confirmation form and advising the installation department on return

Advising the company of any impractical or inadvisable contracts / projects

Taking accurate measurements and promptly processing the surveys, including site surveys, investigate differences between contracts and customer expectations and inform the company of any concerns.

Review the suitability of the products, agreeing with the design options, note any installation date requests from the customer and confirm the method of payment.

After survey install queries

Product queries specific to job-related projects

Must have Sage experience and relevant qualifications.

Be able to work alongside Accountants where required.

Complete VAT returns competently, data input, profit & loss, manage cash flow forecasts and budgets with complete confidence. The successful candidate should be able to explain the balance sheet. – assets, liabilities and equity.

Ongoing training will be requirement of the position.


If you would like more details about these vacancies please contact accounts@omegahome.co.uk

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