Omega: Double Glazing Margate, Kent

Considering all of the difficulties that we have all experienced with Covid-19 and the resulting supply chain disruption ad social distancing, I am pleased to report that we are very satisfied with our installation of new Omega windows. All of the Omega staff that we have come into contact with, have been courteous and helpful. Keeping the customer informed of all progress, with confirmations and receipts, which we found very helpful and reassuring with regards to the customer care standards. The installation team arrived on time and conducted the fittings in a caring, professional and respectful way to ourselves and our home. Any damaged that was sustained was repaired and made good. Any mess was tidied up after installation was completed. Our fitter found two faults, but they were immediately identified and a replacement window and handles was ordered and duly fitted when available to complete the installation. We have received our window 10 year guarantee certificate and feel that should we ever need your assistance in resolving any future problems, we are confident that the same level of customer service will be provided. Thank you, nice to do business.

Mr & Mrs Osbourne, Birchington

Thank you so very much for your kind speedy service today when our window had to be replaced due to a burglary. A special thank you to Andy who was so kind and helpful.

Customer in Margate,

I am prompted to write to you with a testimonial in respect of the recent partition installation you did for me, in my office, by a comment received from a client. This client arrived for his meeting and, looking closely at the partition installation, commented on what an excellent job it was. There can surely be no greater compliment than to be praised by someone in direct competition to you.

Customer in Margate, Kent,

Just a note to say that we are very pleased with the recent installation and to thank you for the orchid sent to us at the weekend. All the fitting was completed on time and every appointment kept despite dreadful weather conditions and all matters relating to the installation were quickly resolved by Jamie and Phil.

Customer in Herne Bay,

I just wanted to drop you a line to thank you for organising the work that helped my daughter-in-law’s grandmother last weekend. The finished window was in better condition than when he had started. Fantastic job Julien, and great value for money. Thank you for all your help!

Customer in Ramsgate,

Excellent well established window company strongly recommended for being so knowledgeable about the products they supply and fit, and no high-pressure salesmen. Would not use anyone else.

Customer in Maragte,

Quality product & fast and efficient installation. Place was left very neat & tidy & you wouldn't even know that they were here if it wasn't for new windows. Reasonably priced too. Certainly recommend to all.

Customer in Kent,

I am writing to thank you so much for the installation of new windows which were fitted by your firm. The initial order by telephone was arranged by a friendly immediate response. The surveyor was knowledgeable, accurate and punctual. The windows arrived and were fitted within the stated time period. The two men who fitted the windows were Mark and Jack. The quality of the service they provided was exceptional. They were very hard working and speedy, providing a high standard of installation. The disturbance was minimal and each room was left much cleaner than I expected for this type of work. I used your company because of a recommendation from a neighbour and your good reputation is well deserved. Thank you.

John Woodland, Westgate CT9

New windows & doors fitted by Omega, products are lovely & exactly what we ordered. They make a huge difference to the house & we're very pleased with them.

Customer in Margate,

Another great job. We have had a great service over the years. Nine windows, two French Doors & now a front door. Great job. Neat & professionally finished.

Customer in Margate,

Excellent service. James took me through buying my new front door & conservatory. He was very patient with my enquiries. Julian in the office was very helpful as well as all the ladies on the team. Matthew, Kelvin & Curtis worked very hard & Andy sorted out the hardware problems with the front door. All in all, excellent & I would recommend this firm in the future. Many Thanks

Customer in Margate,

We would have no hesitation in recommending Omega to anyone who requires a top quality product and professional installation at a fair price. Our thanks to everyone at Omega, your efforts are greatly appreciated. We would like to especially mention Tom, who’s coordination and patience behind the scenes meant that we got exactly the result we wanted.

Customer in Margate,

It’s always difficult to know who to go for when needing something done so I asked in the Facebook residents group. Omega came up often. Along with 2 other companies I got quotes. Omega was mid-range. I chose them as they’re an independent company and I’m so pleased I did! The customer service throughout the process was excellent. There were plenty of updates. The quality of the windows is really high and the fitters did a great job. I would highly recommend Omega and wouldn’t hesitate to use them again

Customer in Margate,

Great Job on replacement windows and some double glazing panes. Staff were polite and left the site as they found it, very pleased

Customer in Broadstairs,

Omega put in a huge amount of extra effort due to the unusual construction of our home and having to work around the builders doing the lead flashings and oak cladding at the same time. Their problem solving on-site was impressive and their work is outstanding. And all during an icy cold January. The new windows and doors look incredible and we’ve had nothing but compliments from our neighbours. Highly recommend them.

Customer in Sandwich,

Omega windows are very professional & the fitter that did my job was polite, courtesy, he tidied up after himself. He left my property clean & tidy. My windows are just what we were looking for & were fitted to perfection.

Customer in Kent,

Could not fault the quality of our door and side panels. Sales part was unobtrusive and not at all pushy. The quote was instant and half of Zenith’s, installation was carried out efficiently and with no mess by the 2 fitters. Would definitely recommend Omega.

Customer in Kent,

Although I don’t often (never really) take the time to write reviews on companies, particularly when they have done a great job, I thought that I should this time particularly as window companies often don’t have the best reputation. I’m sure that there are other great window companies around but for half dozen houses we have done up over 30 year these are the best we’ve found (so far).

Customer in Margate,

First of all thanks for completing the few snags remaining from all the excellent work you carried out for us at our new home. I think the entire project was expertly and thoroughly executed. The house presented a number of difficult issues all of which were overcome. The final result is quite simply outstanding.

Customer in Margate,

What a wonderful company Omega are. They said it was likely I would have to wait up to six weeks for my new door to be complete. Two weeks later, it was manufactured, installed, and it looks amazing. The installers were very efficient, professional, and left my home clean and tidy afterwards. Service from beginning to end was excellent. I can't praise Omega enough.

Customer in Kent,

We were absolutely delighted with all of the work - from initial contact, to the representative (very professional), to the surveyor (very thorough), through to fitting (very high standard). Thank you!

Customer in Kent,

After previous experience of having Anglian and Everest work on windows in previous properties Omega were a breath of fresh air! Very competitive on price, great products supplied and fitted to the promised timescale. I have no hesitation in recommending them a pleasure to deal with compared to the bigger companies. It seems they realise the important of customer service

Customer in Kent,

I contacted Omega during summer 2021 when I was considering installing a barn door to replace a 20year old wooden door with misting window panes. Omega had been recommended to me by neighbours. I had admired their new door and been impressed by the neat and quick installation. Contact with Omega was a pleasure from the first. All my questions were answered clearly and promptly, with further information provided if required. On the day appointed to fit the door the two man team carried on time and began work promptly. They covered the carpet with cloths before starting work. The door was fitted in four hours, as arranged. The team cleaned up both inside and outside and gave all necessary explanations. They tested the door to make sure it opened and closed properly and allowed me to do the same. Four sets of keys were provided. They were polite and considerate throughout. My experience with Omega was 100% positive and I have no hesitation in recommending them to anyone who wishes to fit doors, windows and conservatories.

Christina Holstein Noyes, Margate CT9

Our windows & front door fitted were excellent quality & price & we couldn't have hoped for a better service. Our fitter Ian was wonderful, friendly & tidy & I would highly recommend him. Would have no hesitation in recommending this company to anyone reading this. Thanks again!

Customer in Kent,

Julien and his team at Omega did a great job in replacing some windows for us recently. The project was well-managed from beginning to end and the overall quality of service was great, as was the value for money! Thanks Julien and the team!

Customer in Margate, Kent,

This is not the first time we have used Omega and definitely not the last. Service was impeccable, James coming out the same day to facilitate our urgency, doors ready weeks ahead of schedule and fitted promptly. Once again a big thank you to all at Omega.

Customer in Margate,

Omega have always offered an excellent service at very good value for money. We are in the process of replacing all our windows and have used Omega on a few occasions so far and will carry on doing so in the future.

Customer in Margate,

Very happy with the new patio door. Fitter did a good job and left things spick and span. Thanks Omega.

Customer in Ramsgate,

I just wanted to take the time to write to you following the installation of our new windows and patio doors by Omega. From the initial planning meeting and discussions to the completion of the installation I cannot praise Omega highly enough.

Customer in Ashford, Kent,

I am writing to let you know that I am very pleased with the work carried out. All work was carried out to a high standard and on time. As the job progressed nothing was too much trouble. I have found your product to be of high quality and the level of workmanship to the highest standards of professionalism and I would not hesitate in recommending your company.

Customer in Canterbury,

We just wanted to say how pleased we have been with our French doors and kitchen window you did for us. We were very impressed by your installation team and commend them on their clearing up of the site when they had finished! Everyone comments how nice the doors are and we have given your name and number to a few people. We'll certainly use you again for any further work we require.

Customer in Herne Bay,

We would like thank Julian and his Staff at Omega windows for the recent insulation during difficult trading times, we felt safe with tradesmen working at our home installing new glazed panels, these new panels offer enhanced insulation properties which helps reduce energy costs. We would have no hesitation referring Omega Windows & Doors to our friends & family.

Customer in Kent,